SLA Audit

SLA audit instances track service-level agreements against the work running in the environment. Each entry records how a piece of work performed relative to its SLA definition — whether a target start or completion time was met, and by how much it was early or late.

SLA audit list

The SLA Audit view lists the audit instances with their ID, SLA definition key, Scope ID, Sub scope ID and Scope type, so you can monitor compliance across the environment and spot breaches. Filters let you narrow by scope, definition key, app and the various scope identifiers.

SLA audit details

Click an entry to open its detail view. It ties the audit to the work it measured — the scope (linked to the work instance), the sub scope (linked to the task where relevant), the root scope, and the SLA definition it was evaluated against — and reports the timing: the create time, the in-progress start and completion due times (with the time remaining or overrun), the completion time and who completed it, and whether the start and completion SLAs were breached (shown as how early or late the work was). The view is read-only.