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Indexes

In the Indexes section several Elasticsearch indexes can be queried by the user.

Work

By default, the Work section is opened. In this section, you can find all the work instances present in this Elasticsearch index.

The default search filter shows All work instances, but it can be narrowed to show Active work instances or Completed work instances.

The default search filter also has Any type active but can be narrowed to show either Processes or Cases.

In addition to the above, the following fields can be added to the filter: Instance ID, Name, Definition ID, Definition name, and Definition key.

900 work instances

Clicking on a work instance shows the indexed document.

900A work instances

The Reindex work instances button is used to trigger a reindex.

900B work instances

Processes

In this section, you can find all the process instances present in this Elasticsearch index.

The default search filter shows All process instances, but it can be narrowed to show only Active process instances or Completed process instances.

In addition to the process state, the following fields can be added to the filter: Instance ID, Definition name and Definition key.

900 process instances

Clicking on a process instance shows the corresponding indexed document.

900A process instances

The Reindex process instances button is used to trigger a reindex.

900B process instances

Cases

In this section, you can find all the case instances present in this Elasticsearch index.

The default search filter shows All case instances, but it can be narrowed to show only Active case instances or Completed case instances.

In addition to the case state, the following fields can be added to the filter: Instance ID, Definition key, Business key, Definition ID, and Definition name.

900 case instances

Clicking on a case instance shows the corresponding indexed document.

900A case instances

The Reindex case instances button is used to trigger a reindex.

900B case instances

Tasks

In this section, you can find all the tasks present in this Elasticsearch index.

The default search filter shows All tasks, but it can be narrowed only to show Active tasks or Completed tasks.

The default search filter also has Any scope type active but can be narrowed to show either Processes or Cases task types.

In addition to the above, the following fields can be added to the filter: Assignee, Owner, Name, Form key, Process definition key, Process definition name, Case definition key, and Case definition name.

900 tasks

Clicking on a task instance shows the corresponding indexed document.

900A tasks

The Reindex tasks button is used to trigger a reindex.

900B tasks

Users

In this section, you can find all the users present in this Elasticsearch index.

The default search filter shows All users, but the list can be narrowed to show only Active users or Inactive users.

In addition to the user filter, the following fields can be added: Type, ID, User definition name, User definition key, First name, Last name, Display name, and Email.

900 users

Clicking on a user shows the corresponding indexed document.

900A users

The Reindex users button is used to trigger a reindex.

900B users

Conversations

In this section, you can find all the conversations present in this Elasticsearch index.

The default search filter shows All conversations, but it can be narrowed to show either Active conversations or Archived conversations.

The default search filter also has Any type active but can be narrowed to show Default, Topic, Discussion, Channel, Desk, Ticket, Self, Group, or Direct.

In addition to the above, the following fields can be added to the filter: ID, External ID, Name, Description, Creator ID, and Updater ID.

900 conversations

Clicking on a conversation instance shows the indexed document.

900A conversations

The Reindex conversations + messages button is used to trigger a reindex.

900B conversations

Activities

In this section, you can trigger a reindex of the activities index by clicking the Reindex activities button.

900 activities