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Engage

In the Engage section there is only one item available that can be explored and controlled by the user: Conversations.

Conversations​

In this section, you can find all the conversations that were completed in your environment. The 'Name' and 'Tenant identifier' fields can be used to narrow down the list of conversations.

800 conversations

Clicking on a conversation opens a new page with detailed information about the conversation.

800A details

Messages​

The second tab, Messages, presents a filtered overview of all messages that belong to the conversation you selected earlier.

800B messages

Clicking on a message opens a new page with detailed information about the message.

note

By clicking the Delete message button, you can delete a message from the conversation.

800C message detail